Last updated 01 July 2022
The key aspects of this Policy include the following:
The data controller is Swarmia Oy (hereinafter "Swarmia", "we", "us" or "our"). Swarmia is responsible for ensuring that personal data is processed in compliance with this Policy and applicable data protection laws.
Contact details of the data controller:
Business ID: 3094736-9
Address: Lapinlahdenkatu 16, 00180 Helsinki, Finland
We collect personal data through different means, which are explained below. As a rule, personal data is collected directly from User in connection with the customer relationship or website activity. We may also collect contact details of potential business customers from third parties, such as through sales intelligence platforms.
The following personal data is processed in connection with the customer relationship:
We contact potential customers and provide them other relevant information about our Service. For this purpose, the following information will be processed:
We collect some technical data automatically through the use of our website or Service, which may be associated with Users. This includes IP address, type and device ID of the User's device as well as mobile operating system, browser type, browser version, the specific sub-sites of our website that the User visits, the time and date of the visit, the time spent on those sites, unique device identifiers and other statistical data.
We do not process special categories of personal data about our Users.
We process personal data for the following purposes:
1) Providing the Service and managing customer relationship
The primary purpose of processing personal data is to provide the Service and to manage and maintain the customer relationship between us and User/the company the User represents. In this case, our processing of personal data is based on the customer contract.
We send Users emails to inform about new features of the Service, ask for feedback, to target advertising or provide them other relevant information about our Service. In this respect, processing of personal data is based on our legitimate interest to provide Users with relevant and tailored information of the Service, to promote the Service or to personalize the User experience. Users have the right to object to processing that is based on our legitimate interest, as indicated in Section 7 below.
A User may unsubscribe from marketing communications at any time by clicking on the "Unsubscribe" or "Update preferences" link located on the bottom of emails or by contacting us at firstname.lastname@example.org.
We or our third-party service providers may place a cookie or similar technologies, such as a pixel tag on certain website. This enables us and our third-party service providers to display relevant advertisements to our Users online to re-engage Users who use our Service or previously have visited our website. This processing is based on User's consent. Users may make use of our cookie consent tool to withdraw their consent or to amend their choices which can be found by clicking “Manage Cookies” on the bottom of our website. Users may also configure browser or device to block the use of certain cookies.
3) Service development and information security
We also process personal data to improve the quality of the Service, including to monitor and analyse the use of the Service, and to ensure its security. In these cases, the legal basis for data processing is our legitimate interest to ensure that our Service has an adequate level of data security, and that we have sufficient and relevant information at hand to develop our Service.
We may disclose personal data to third parties:
We may transfer personal data outside European Economic Area ("EEA") when our trusted third-party service providers are established there. For example, for marketing purposes we use Google Ads, Microsoft Advertising, LinkedIn Campaign Manager, Twitter Ads, Facebook Ads, and Reddit Ads and these service providers may be located or otherwise process personal data from the U.S. outside of EEA. To the extent personal data is transferred to a country outside of the EU/EEA, Swarmia will use the required established mechanisms that allow the transfer to these service providers in those third countries, such as the Standard Contractual Clauses approved by the European Commission or another valid mechanism under the EU General Data Protection Regulation.
Swarmia will only retain personal data for as long as necessary to fulfill the purposes defined in this Policy. As a rule, the data will be processed during customer relationship. After that personal data will be retained for a short period before deleted to ensure that all contractual rights or obligations by either party are fulfilled, for example bills are paid, and shortly returning customers can retain their data. Some personal data may be retained longer when required by law, such as invoices and orders in accordance with accounting laws.
When Swarmia processes personal data for marketing purposes, the data will be deleted after 2 years from the last contact between Swarmia and the User or when the User asks Swarmia to stop marketing and for a short period after this, allowing us to implement the request.
Users have the following rights:
Please send above-mentioned requests to us at email@example.com.
If you think there is a problem with the way we are handling your personal data, you have a right to file in a complaint to your national data protection authority in the EU/EEA. You may also file in a complaint to the data protection authority in any other EU country where you live, work, or where you think the alleged violation has occurred.
We maintain reasonable security measures (including physical, electronic, and administrative) to protect personal data from loss, destruction, misuse, and unauthorized access or disclosure.
Please be aware that, although we endeavour to provide reasonable security measures for personal data, no security system can prevent all potential security breaches.
We may change this Policy from time to time. If we make any changes to this Policy, we will actively bring it to the attention of the users by using the available communication channels. The most recent version of this Policy can be found at https://www.swarmia.com/privacy.
A "cookie" is a piece of information that is stored on a user's computer, tablet or phone (hereinafter together "device") when they visit a website or use a service. Other technologies classified here as cookies may be used in the same purpose. Cookies can help in identifying a user's device when they use a mobile application or visit a website and remember helpful details of the use and the choices made by the user to improve the user experience.
Cookies cannot be used alone to identify an individual, but they may be linked directly or indirectly to an identifiable individual when combined with other information. In these cases, cookies may be treated as personal data. If we identify a user based on cookies, we make sure that all cookie information is processed as personal data in accordance with applicable data protection laws.
We use both session and persistent cookies for various purposes.
We use both first and third party cookies for various purposes.
More detailed information on the type of cookies, their purposes and duration can be found in our cookie consent tool by clicking "Manage Cookies" on the bottom of our website.